POLICIES

Mandatory Use of Face Covering

 

Mandatory Use of Face Covering within 2231217 Ontario Limited (Cecil’s Brewhouse & Kitchen, Catering by Cecil’s, The Grande Event Centre).

Effective Friday, July 24, 2020, the North Bay Parry Sound District Health Unit (Health Unit) requires the use of face coverings in certain enclosed public spaces (businesses, organizations, and services) and transportation in our district.

All persons entering Cecil’s are required to wear a face covering that covers the nose, mouth and chin, unless they meet the criteria for exemption (see below).

All staff who interact with the public or enter public spaces within Cecil’s must also wear a face covering, unless they are exempt. Additionally, all staff working within Cecil’s who cannot maintain two metres (six feet) from other staff members must also wear a face covering. Staff within or performing duties behind, a physical barrier (e.g. plexiglass barrier) are not required to wear a face covering; however, staff must wear a face covering in a situation where physical distancing cannot be maintained with other staff within or behind a physical barrier.

The face covering must be worn at all times unless it is reasonably required to temporarily remove the face covering for services provided by Cecil’s.

Best efforts shall be made to only allow entry to persons wearing a face covering.

A Person shall be exempt from wearing a face covering on the premises if:

  1. a) children under the age of two years; or a child under the age of five years either by birth age or mental development who refuses to wear a face covering and cannot be persuaded to do so by their caregiver;
  2. b) individuals who are unable to remove their face covering without assistance under the Accessibility for Ontarians with Disabilities Act (AODA) or who have protections under the Ontario Human Rights Code, R.S.O 1990, c.H.19, as amended;
  3. c) individuals whose breathing would be inhibited by wearing a face covering;
  4. d) individuals with medical conditions rendering them unable to safely wear a face covering including but not limited to, respiratory disease, cognitive difficulties or difficulties in hearing or processing information;
  5. e) officiants (e.g. minister, rabbi, priest, imam) of a religious ceremony if standing in an area of the worship space that is separate and at least two metres apart from the public attending the ceremony;
  6. f) a person who is employed by or is owner/operator of an enclosed public space and:  in an area that is not designated for public access and where physical distancing of two metres can be maintained;  within or performing duties behind, a physical barrier (e.g. plexiglass barrier); however, staff must wear a face covering in a situation where physical distancing cannot be maintained with other staff within or behind a physical barrier, or  in an office that is not open to the public including professional offices where clients receive services by appointment only (e.g. lawyer, accountant) – except waiting room, as applicable.

Cecil’s policy for the mandatory use of a face covering within the business, organization or service, including transportation will be implemented in “good faith” and will be used as a means to educate people on face covering use within our premises. Persons exempted from wearing a face covering will not be required to show proof of exemptions listed above.

Additionally, Cecil’s will:

  1. To the fullest extent possible, ensure effective measures are in place to maintain physical distancing amongst all persons who enter the premises.
  2. Promote excellent hygiene practices including hand hygiene, and cough and sneeze etiquette.
  3. Ensure the availability of alcohol-based hand sanitizer (with minimum alcohol concentration of 60%) at all entrances and exits for everyone’s use when entering or exiting the premises.
  4. Post clearly visible signage at every public entrance to the premises indicating that all persons entering or remaining in these premises must wear a face covering that securely covers the nose, mouth and chin, unless exempt.
  5. Ensure that all staff are aware of the policy and trained on Cecil’s expectations and implementation.
  6. Provide a verbal reminder to any person entering the premises without a face covering that they should be wearing a face covering, if able.
  7. Require, for persons in an enclosed public space removing their face covering for extended periods of time, a verbal reminder of the requirement to wear a face covering under these instructions.
  8. Be able to provide a copy of the policy upon request to a public health inspector or other person authorized to enforce the provisions of the Emergency Management and Civil Protection Act (EMCPA).

Additionally, Cecil’s will train staff on this policy including how to respond to different situations that could occur, such as:

  • How to respond to a person who enters the premises and advises staff that they don’t have a face covering
  • How to respond to a person who is exempt from wearing a face covering
  • What to do if a person is requesting additional information about our policy
  • How to respond to an aggressive person
  • How to respond if a person is requesting information about the evidence of face covering use
  • How to respond to a person who is asking about who is responsible to enforce this policy
  • Enclosed public spaces are indoor spaces of businesses, organizations and services which are accessed by the public, including transportation.
  • Under this mandate, Enclosed Public Spaces include, but are not limited to:
  • common areas of banks/financial institutions;
  • common areas of hospitals and independent health facilities such as lobbies, food courts, and retail establishments;
  • common areas of hotels, motels, or short-term rental premises such as lobbies, elevators, meeting rooms, rest rooms, laundry rooms, gyms, and kitchens;
  • common areas of mechanics’ shops, garages, and repair shops;
  • common areas of premises under the control of a regulated health professional under the Regulated Health Professions Act, 1991, S.O. 1991, c. 18, as amended, such as waiting rooms;
  • convenience stores;
  • farmer’s markets;
  • grocery stores and bakeries;
  • libraries, museums, art galleries, recreational facilities, bingo halls, community centres and halls, cinemas, theatres, concert venues, special event venues, convention centers, or other similar entertainment, cultural, or leisure facilities;
  • organization, government, and business offices (publicly accessible areas) including spaces where training is being provided to the public;
  • personal service settings (e.g. spas, hair salons, barbers, nail salons) that are subject to health and safety protocols provided by the Province of Ontario during the provincial emergency;
  • places of worship (e.g. churches, mosques, synagogues, temples);
  • private business transportation (e.g. company vehicle)  private transportation (e.g. taxis, rideshare services);
  • public transportation (e.g., bus or train);
  • restaurants, cafés, cafeterias, food premises, banquet halls, nightclubs, bars;
  • retail establishments and shopping malls; and
  • sports facilities, sports clubs, gyms, yoga studios, dance studios, and stadiums.

The Enclosed Public Spaces NOT included:

  • Spaces subject to provincial and/or local public health guidance: o child care centres and providers governed by the Child Care and Early Years Act, 2014, S.O. 2014, c. 11, as amended (except when medical masks are required, as directed);  o day camps, and o schools under the Education Act, R.S.O. 1990, c. E.2, as amended; *Parents / guardians are required to wear a Face Covering when entering a common area of these premises.
  • Indoor areas of a business, organizations, or services that are not designated for public access – if staff members can maintain physical distance of two metres from one another; and
  • offices not open to the public including professional offices where clients receive services by appointment only (e.g. lawyer, accountant) – except waiting room, as applicable, or if physical distancing of two metres is unable to be maintained

ii A face covering is a cloth face covering, or other face covering with preferably two layers of material that securely covers the nose, mouth, and chin and is in contact with the surrounding face without gapping in order to contain coughs, sneezes and respiratory spit and spray of the person wearing the face covering.  Face coverings such as a bandana, scarf, cloth, niqab or burka are not designed to filter air and do not have a number of layers; however, they are a better alternative if a face covering is not available. (Where possible, a cloth mask should be worn underneath a head covering to ensure best fit against the face.) Face shields can also be used in situations when a person is unable to use any other type of face covering. Face shields are not acceptable forms of a face covering for the purpose of these instructions.

iii Best efforts when restricting entry to persons do not wear a face covering are defined as follows:

  • Where a business, organization or service has a staff member restricting occupancy into the premises, a verbal reminder that they should be wearing a face covering as a result of these instructions shall be given to any person entering the premises without one. For greater clarity, there is not a need for a business, organization, or service to turn away the individual to achieve the best effort standard.
  • For persons seen removing their face covering for extended periods of time, a verbal reminder to that person of the requirement to wear face coverings under these instructions.

Dine Safe

 

Our Cecil’s Brewhouse & Kitchen Team is committed to providing our guests with safest and most enjoyable dining experience.

Here is how we are protecting our staff & customers during this time of uncertainty:

  • Daily temperature checks for all staff.
  • Staff will wear non-medical masks when serving guests at tables.
  • Enhanced washroom cleaning schedule.
  • Frequent high-touch surface cleaning.
  • Sanitizing all items used for service after every use.
  • Using plate covers to deliver meals.
  • Hand sanitizer stations for customers and staff.
  • Single service condiments.
  • Respect social distance guidelines between other customers and when visiting washrooms & on the patio.

Accessible Service Plan

 

Cecil’s Brewhouse & Kitchen is committed to excellence in serving all customers including people with disabilities.

We will ensure that our staff are trained and familiar with various assistive devices we have on site or that we provide, that may be used by customers with disabilities while accessing our goods or services.

We will communicate with people with disabilities in ways that take into account their disability.

We welcome people with disabilities and their service animals. Service animals are allowed on  our premises. A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises. Fees will not be charged for a support person.

In the event of a planned or unexpected disruption to services or facilities for customers with disabilities Cecil’s will notify customers promptly. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available. The notice will be placed on our website and through social media platforms.

Cecil’s will provide training to employees, volunteers and others who deal with the public or other third parties on our behalf.  Training will also be provided to people involved in the development of policies, plans, practices and procedures related to the provision of our goods and services. Training will include an overview of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the customer service standard video.  Which includes,

How to interact and communicate with people with various types of disabilities,

How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person.

Customers who wish to provide feedback on the way we provide services to people with disabilities can do so by, visiting our website www.cecils.ca and contact us through the info section or emailing our General Manager john@cecils.ca or contact us by phone 705-472-7510.  All feedback, including complaints, will be handled by our General Manager or Operations Manager. Customers can expect to hear back within 24 hours.